Subject: RE: Partial cancel fail - 6269640800
From: Faraz Lohani <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, MOHAMMAD HUMAYUN <[email-masked]>
Date: Sat, 3 Apr 2021 14:26:48 +0000

Hi team,

Raised to tech : INC1019028

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Manish Kumar <[email-masked]>
Sent: Friday, April 2, 2021 5:28 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; MOHAMMAD HUMAYUN <[email-masked]>
Subject: Re: Partial cancel fail - 6269640800

External email sender, please take precaution.
Hi Team,

Kindly assist us to get the below order cancelled as it's been more than one month since the order has been placed still there is no consignment created yet and the customer is asking for his refund now.

Order number : 6269640800
order date: 2/1/2021

Thank you for you help.

Regards,
Manish

________________________________
From: "MOHAMMAD HUMAYUN" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 1, 2021 7:49:47 PM
Subject: Partial cancel fail - 6269640800

Hi Team,

Order number : 6269640800
Ticket : 2269664

Issue : customer placed the order on 1st Feb and it is still not delivered to store. Customer has requested for cancellation and refund. Partial cancellation is failed. Kindly check and process the refund.

Regards,
Humayun.

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