Subject: Fwd: Arabic Language Test - Mohammed Salaheldeen
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Niren Dsouza <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 2 Apr 2021 06:50:12 -0700 (MST)

Hi Shakeeb, 

Please check 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 2, 2021, at 3:19 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mohammed Salaheldeen / (0091) 9538187787 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer 

Sorry for your problem which you are facing with our company 

As per our delivery team they informed me you have put a wrong address , that's why you are not able to get your order 

Help us with your correct address, I will inform my company to deliver the order to you in your address 

Thank you. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear customer 

Sorry for your problem which you are facing with our company 

I will check with my company and we will send you a new tv unit soon 

Thank you.