Subject: RE: Late C&C - 6268473705
From: Abhilash Kuttalam <[email-masked]>
To: Max Riyadhgallerymall <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lokesh Joshi <[email-masked]>
Date: Thu, 1 Apr 2021 13:00:00 +0000

Thanks

From: Max Riyadhgallerymall <[email-masked]>
Sent: Thursday, April 1, 2021 3:05 PM
To: Abhilash Kuttalam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Lokesh Joshi <[email-masked]>
Subject: RE: Late C&C - 6268473705

Physically not available

Statues showing customer Picked Up…..

P.B.Prakash
Riyadh Gallery (60099)
Mob: +966 509256018 | Ext : 6335
Email:[email-masked]<mailto:[email-masked]>
PO Box 91861 | Riyadh 11643 l Saudi Arabia

From: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 1, 2021 12:23 PM
To: Max Riyadhgallerymall <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Max Riyadhgallerymall <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Lokesh Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late C&C - 6268473705

Dear Prakash,

The items were shipped on Jan 30 from warehouse. Please check if the parcel is available at store.
Customer has complained.

Regards,
Abhi

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 1, 2021 12:10 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Max Riyadhgallerymall <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late C&C - 6268473705

External email sender, please take precaution.
Hi Team,

Kindly assist us to get an update from the store team as we are not getting any udpate on FD for the below concern.

Thank you for your help.

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 11, 2021 5:29:17 PM
Subject: Late C&C - 6268473705

Hi Team,

Problem Statement:  Late Shipping
Order Date : 28/01/2021
Order ID: 6268473705
Tracking ID: 626847370523999991
Store ID: Max60099
Assistance Required: Need Urgent Delivery

Issue Description: As per the WH, the items were shipped on Jan 30. There is no response from the store team.

Kindly assist.

Regards,
Nikhil

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