Subject: Missing item // 6280078978
From: Elharith Elsiddig <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 1 Apr 2021 02:50:32 -0700 (MST)

Hi Team, 

case id : 2305196 

Problem Statement: Missing item 
Order Date : Mar 4, 2021 
Order ID: 6280078978 
Tracking ID: 628007897822999991 

Assistance Required: Need cancellation help 

Issue Description: Customer has reported that he did not receive the item 158917887_LS_MX - - REVLON Colorstay Makeup Liquid Foundation. As per hybris the item still not shipped yet and partial cancellation failed several times. 

Please check and advise. 

Regards, 
Elharith.