Subject: RE: refund Issue 9642943034
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>
Date: Thu, 1 Apr 2021 06:21:07 +0000

@Akshay Berry<mailto:[email-masked]>

Please check this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Wednesday, March 31, 2021 6:20 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fatma Maher <[email-masked]>
Subject: Re: refund Issue 9642943034

External email sender, please take precaution.
Hi Team,

Kindly assist in partial cancellation for the below order.

Order ID:  9642943034

Items:
155065056 - - Prestige Cosmetics Professional Sponge  AED13.00
161628496 - Wycon Cosmetics - Wycon Double Sharpener with Tank AED19.00

Thank your help.

Regards,
Manish

________________________________
From: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 31, 2021 2:26:06 PM
Subject: refund Issue 9642943034

Hi Team,

Problem Statement: refund Issue

Order Date : Mar 17, 2021
Order ID:  9642943034
Return Tracking ID: 964294303499990001

Assistance Required: Need partial cancellation

Issue Description: The customer placed order for 4 items, but he has collected only 2 items, so kindly check and assist to cancel the rest of the items.

The items: 155065056 - - Prestige Cosmetics Professional Sponge  AED13.00
161628496 - Wycon Cosmetics - Wycon Double Sharpener with Tank AED19.00

Regards,
Fatma Maher.

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