Subject: Re: refund Issue 9642943034
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>
Date: Wed, 31 Mar 2021 07:20:23 -0700 (MST)

Hi Team, 

Kindly assist in partial cancellation for the below order. 

Order ID: 9642943034 

Items: 
155065056 - - Prestige Cosmetics Professional Sponge AED13.00 
161628496 - Wycon Cosmetics - Wycon Double Sharpener with Tank AED19.00 

Thank your help. 

Regards, 
Manish 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, March 31, 2021 2:26:06 PM 
Subject: refund Issue 9642943034 

Hi Team, 

Problem Statement: refund Issue 

Order Date : Mar 17, 2021 
Order ID: 9642943034 
Return Tracking ID: 964294303499990001 

Assistance Required: Need partial cancellation 

Issue Description: The customer placed order for 4 items, but he has collected only 2 items, so kindly check and assist to cancel the rest of the items. 

The items: 155065056 - - Prestige Cosmetics Professional Sponge AED13.00 
161628496 - Wycon Cosmetics - Wycon Double Sharpener with Tank AED19.00 
Regards, 
Fatma Maher.