Subject: WWD missing item - 9627850748
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 31 Mar 2021 07:16:35 -0700 (MST)

Hi Team, 

Problem Statement: WWD Missing items 
Order Date: 11/01/2021 
Order ID: 9627850748 
Tracking ID: 15596729627850748 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 162623355 - - Cam Combi Family Travel System and he is confirming that the belt is missing. He is telling that 2 people visited him on Mar 08 and confirmed that the belt is missing. 

Customer history: The customer has completed 7 orders with us. 

The missing item is belt from the 162623355 - - Cam Combi Family Travel System and the cost of the item is AED 3,250.00. 

The customer is confirming that 2 person came and confirmed that the belt is missing. 

Kindly assist with the exchange or refund. 

Regards, 
Nikhil