Subject: Re: Call back for customer//2226129
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, MOHAMMAD HUMAYUN <[email-masked]>
Date: Wed, 31 Mar 2021 03:49:20 -0700 (MST)

Hi Team, 

Can you please arrange a callback to the below customer. 

Thanks & Regards, 
Seeta Kunwar 

From: "MOHAMMAD HUMAYUN" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, 31 March, 2021 16:16:32 
Subject: Call back for customer 

Hi Team, 

Ticket ID : 2226129 

Issue : customer bought one item from from center point baby shop at festival city for AED 299.00 and he complained that online it's price was AED 209.00 Item is Battle Burst Evolution. However, we have also checked and found the online price is AED 299.00 only and shared the screen shot with customer. But now he is asking for call back and discuss for the price variation. 

Customer name : Suraj Narayan 
Customer number : +971-55-2807026 

Regards, 
Humayun.