Subject: Cancellation for the order #6269570129
From: MAZIM IBRAHIM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 31 Mar 2021 02:37:38 -0700 (MST)

Hi Team, 

Problem Statement: Cancellation 
Order Date : 01-Feb-2021 
Order ID: 6269570129 
Tracking ID: NA 
Assistance Required: Need Urgent Refund 
Issue Description: Customer placed order on 01-Feb-2021 and till now she has not received the order. As per the hybris the order status is SUBMITTED_TO_WAREHOUSE. 
Kindly cancel the order and processes the refund. 

#Attatched store team response for the last escalation. 

Regards, 
Mazin Bassi