Subject: Re: Refund Not Processed //6499499103
From: Shakeeb Arsalan <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 30 Mar 2021 06:38:53 -0700 (MST)

https://landmark.atlassian.net/browse/REL-140615 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, March 30, 2021 6:53:01 PM 
Subject: Refund Not Processed //6499499103 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 08/02/2021 

Order ID: 6499499103 
Return Tracking ID: 45959037843 - RAM : 23901004 
Child Ticket : 2124089 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 1+1 =2 items from each order and as per customer she handed over all 2 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check above RMA how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque