Subject: Re: Missing items & / Late Delivery 46407263486
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, AHMED ISMAT <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 30 Mar 2021 05:15:33 -0700 (MST)

Hi Team, 

Please check the below issue and assist on urgent basis. 

Regards 
Shakeeb 

From: "AHMED ISMAT" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, March 30, 2021 5:32:10 PM 
Subject: Re: Missing items 6270825041 

Hi Team, 

Problem Statement: Late Delivery 
Order Date : Feb 4, 2021 
Order ID: 6270825041 
Tracking ID: 46407263486 
Assistance Required: Need Urgent Deliverys 
Issue Description: The order was shipped from our side on 2/6/21 but there is 2 items not delivered to the customer and as per the statues on aramex website was Shipment returned to shipper on 8th march then it changed to Shipment Ready For Customer Pickup 
so we to update on the issue and if you still have the shipment please deliver it to the customer's address as the customer has been chasing us for his order since almost 2 months. 

Customer contact number: +966554140823 

Regards, 
Ahmed Ismat