Subject: Re: 8373149483 pending refund
From: Seeta Seeta <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 29 Mar 2021 23:26:15 -0700 (MST)

Hi Akshay, 

I have shared the voucher details with the customer. 

Thanks & Regards, 
Seeta Kunwar 

From: "Akshay Berry" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 30 March, 2021 11:38:22 
Subject: FW: 8373149483 pending refund 

Team, 

Please share the same with the customer under ticket# 1380259 and close the case. 

Confirm once done. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Gito Varghese <[email-masked]> 
Sent: Sunday, March 28, 2021 8:45 AM 
To: Akshay Berry <[email-masked]>; Marita Dsouza <[email-masked]>; Nisha Siddiqui <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; Escalations Dxbteam <[email-masked]>; ccbackoffice <[email-masked]>; Maha Idili <[email-masked]> 
Subject: Re: 8373149483 pending refund 

Dear Babyshop Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: 208-S6D3-8196-TB36-M|Start Date: 25.03.2021 00:00:00|End Date: 23.06.2021 23:59:00 

Type: Serial Voucher|Concept: BABYSHOP|Territory: KUW|Checkout Site: N/A 

Value: 8.1 KWD|Minimum Threshold Value: 10 KWD|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A 

Regards, 
Gito Varghese 

Digital Marketing Coordinator 

Web Team | Landmark Group 

T: +97145172153 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, March 25, 2021 at 6:14 PM 
To: Gito Varghese < [ mailto:[email-masked] | [email-masked] ] >, Marita Dsouza < [ mailto:[email-masked] | [email-masked] ] >, Nisha Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >, Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >, ccbackoffice < [ mailto:[email-masked] | [email-masked] ] >, Maha Idili < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: 8373149483 pending refund 

Hi [ mailto:[email-masked] | 
@Gito Varghese ] [ mailto:[email-masked] | 
@Marita Dsouza ] [ mailto:[email-masked] | 
@Nisha Siddiqui ] , 

Please issue a refund voucher for KWD 8.1 threshold KWD 10 valid for 3 months for BS items only. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Maha Idili < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, March 23, 2021 3:05 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ccbackoffice < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: 8373149483 pending refund 

External email sender, please take precaution. 

Hello, 

With reference to the subjected order 8373149483 the customer was contacted and she confirmed to receive the amount as a voucher due the late refund , 

please check if we can delete the RMA and request A voucher to the customer , 

Amount : 8.1kwd 

Regards, 

Maha idili 

From: Maha Idili 
Sent: Monday, March 22, 2021 4:08 PM 
To: [ mailto:[email-masked] | [email-masked] ] 
Cc: [ mailto:[email-masked] | [email-masked] ] ; [ mailto:[email-masked] | [email-masked] ] 
Subject: 8373149483 pending refund 

Hello, 

With reference to the subjected order 8373149483 the customer was contacted and she confirmed to receive the amount as a voucher due the late refund , 

please check if we can delete the RMA and request A voucher to the customer , 

Amount : 8.1kwd 

Regards, 

Maha idili 
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