Subject: RE: Order ID: 6281388235 - refund issue
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, KISHAN SINGH <[email-masked]>
Date: Sun, 28 Mar 2021 18:23:52 +0000

@Manish Kumar<mailto:[email-masked]>

Will check with tech INC1014318

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Sunday, March 28, 2021 8:32 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; KISHAN SINGH <[email-masked]>
Subject: NDR: Order ID: 6281388235 - refund issue

External email sender, please take precaution.
Hi Team,

Problem Statement: Order Marked for NRD however RMA not generated in this order for the refund

Case  id - 2287641

Order Date : Mar 8, 2021
Order ID: 6281388235
Tracking ID: FP0309210003599

Assistance: Kindly assist us to get get the refund processed as there is no RMA created against NRD in this order

Regards,
Manish
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