Subject: Re: Refund issue - 8241467403
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, mohammad humayun <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sun, 28 Mar 2021 08:15:16 -0700 (MST)

Hi Team, 

Please advise rgarding the below. 

Regards 
shakeeb 

From: "mohammad humayun" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, March 28, 2021 3:18:13 PM 
Subject: Refund issue - 8241467403 

Hi Team, 

Please update on below. 

Problem Statement: Delivery boy didn't gave the change back to customer for KWD 4.5 
Order Date : Mar 11, 2021 
Order ID: 8241467403 
Tracking ID: FC0312210002920 
Assistance Required: Need refund for customer. 
Issue Description: Customer contacted us through email and complained the delivery boy didn't gave him the change for KWD 4.5 back. Kindly check and arrange the refund for customer. 

No update on child ticket 2289996. Kindly check and update on this. 

Regards, 
Humayun.