Subject: RE: Partial order shipped - 9635281148
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, mohammad humayun <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sun, 28 Mar 2021 11:49:36 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Following up with tech on this INC1011406

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, March 28, 2021 1:56 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; mohammad humayun <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>
Subject: Re: Partial order shipped - 9635281148

External email sender, please take precaution.
Hi Team,

Please assist regarding the below concern.

Regards
shakeeb

________________________________
From: "mohammad humayun" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 26, 2021 5:15:35 PM
Subject: Partial order shipped - 9635281148

Hi Team,

Order number : 9635281148
Ticket ID : 2155594

Issue : Customer placed the item on Feb 13, 2021 and received only 2 items in the order.

Items not received :-

1. 162653342 - Dettol - Dettol Crisp Breeze Scented Disinfectant Spray - 450 ml
2. 162600969 - Charmm - Charmm Antiseptic Disinfectant - Bundle
3. 162606265 - Green Cross - Green Cross Isopropyl Alcohol Disinfectant - 250 ml

Partial cancellation is also inactive. Customer is chasing us for refund. Kindly check and process the refund.

Regards,
Humayun.

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