Subject: Re: order not placed amount deducted [email-masked]
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 28 Mar 2021 04:00:59 -0700 (MST)

Hi Team, 

PFA and assist regarding the below concern. 

Regards 
Shakeeb 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, March 14, 2021 1:32:49 PM 
Subject: order not placed amount deducted [email-masked] 

Hi Team, 

Problem Statement: order not placed amount deducted 

Email address: [email-masked] 
Transaction Date : 1-3-2021 
Transaction amount:142.00 
Authorization code: 059662 

Assistance Required: Need refund for the customer. 

Issue Description: The order has not been placed successfully, but the amount has been deducted, so kindly check and assist. 

Regards, 
Fatma Maher