Subject: Re: Partial order shipped - 9635281148
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, mohammad humayun <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sun, 28 Mar 2021 02:55:55 -0700 (MST)

Hi Team, 

Please assist regarding the below concern. 

Regards 
shakeeb 

From: "mohammad humayun" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, March 26, 2021 5:15:35 PM 
Subject: Partial order shipped - 9635281148 

Hi Team, 

Order number : 9635281148 
Ticket ID : 2155594 

Issue : Customer placed the item on Feb 13, 2021 and received only 2 items in the order. 

Items not received :- 

1. 162653342 - Dettol - Dettol Crisp Breeze Scented Disinfectant Spray - 450 ml 
2. 162600969 - Charmm - Charmm Antiseptic Disinfectant - Bundle 
3. 162606265 - Green Cross - Green Cross Isopropyl Alcohol Disinfectant - 250 ml 

Partial cancellation is also inactive. Customer is chasing us for refund. Kindly check and process the refund. 

Regards, 
Humayun.