Subject: Re: Refund to bank account order # 6278548999
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, AHMED ISMAT <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sun, 28 Mar 2021 02:18:52 -0700 (MST)

Hi Team, 

Hybris ticket 07851062 

Please assist regarding the transer. 
There is no response on the ticket since 3/11/21 

Regards 
Shakeeb 

From: "AHMED ISMAT" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, March 9, 2021 10:01:14 PM 
Subject: Refund to bank account order # 6278548999 

Hi Team, 

With reference to order # 6278548999 

The customer has been paid by APPLE PAY and got the refund to his my credit wallet and he is chasing to get the refund to bank account. 

1.Bank name:Ahli Bank 
2.branch name: Al Rawda 
3.Account name: Shoaa Eanad Enazi 
4.Account number: 04260469000104 
5.IBAN number: SA3710000004260469000104 
1.Full Given Name and Surname: Shoaa Eanad Enazi 
2.Date of Birth :15/6/1985 
3.Nationality:KSA 
4.Citizenship:KSA 
5.Country of Residence:KSA 
6.Passport Number or National ID Number:1048341729 

​Regards, 
Ahmed Ismat