Subject: RE: Drop down // [email-masked]
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohammed Athar <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Elharith Elsiddig <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sat, 27 Mar 2021 15:41:53 +0000

Hi @Mohammed Athar<mailto:[email-masked]>,

Please check and confirm if amount of SAR 150 received twice for below orders.

Order ID 6279091379
Authorization Code N/A
Card Number     468540******8284
Date 02-03-2021
Amount SAR 150

Order 6279091521
Authorization Code 046525
Card Number     468540******8284
Date 02-03-2021
Amount SAR 150

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, March 27, 2021 7:36 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Elharith Elsiddig <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Drop down // [email-masked]

External email sender, please take precaution.
Hi Team,

Please assist regarding the below concern.
Regards
Shakeeb

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 26, 2021 2:36:27 PM
Subject: Drop down // [email-masked]<mailto:[email-masked]>

Hi team.

This customer claim this amount (SAR150.00) deducted from his account  twice. one order placed and delivered successfully while the is no another order.

case id : 2229006

customer email : [email-masked]<mailto:[email-masked]>

amount : SAR150.00
date: Mar 2, 2021
reference id : (106109292834) and (106109305375)

please do the needful.

thank you for your help.

Regards
Elharith.

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