Subject: Re: Drop down // [email-masked]
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Elharith Elsiddig <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sat, 27 Mar 2021 08:36:08 -0700 (MST)

Hi Team, 

Please assist regarding the below concern. 

Regards 
Shakeeb 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, March 26, 2021 2:36:27 PM 
Subject: Drop down // [email-masked] 

Hi team. 

This customer claim this amount (SAR150.00) deducted from his account twice. one order placed and delivered successfully while the is no another order. 

case id : 2229006 

customer email : [email-masked] 

amount : SAR150.00 
date: Mar 2, 2021 
reference id : (106109292834) and (106109305375) 

please do the needful. 

thank you for your help. 

Regards 
Elharith.