Subject: Approval for transferring the amount to KNET from my credit
From: MOHAMMAD HUMAYUN <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 27 Mar 2021 07:55:52 -0700 (MST)

Hi Team, 

Order number : 8238594915 
Ticket ID : 2310940 

Issue : customer placed an order on Feb 28, 2021 which was cancelled. customer payed from KNET and the refund was processed in my credit. Now customer is complaining that the amount which we have credited in his my credit account KWD 5.5 is of no use and he is asking the refund in account. Please check and assist on this. 

Regards, 
Humayun.