Subject: Refund approval
From: Mayar Mayar Nasser <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 27 Mar 2021 02:13:18 -0700 (MST)

Hi Team, 
Problem Statement: Refund approval. 
Ticket ID: 2036616 
Child Ticket: 2052008 
Order Date: 24/1/2021 
Order ID: 6267064193 
Total Price: 345 SAR 
Issue Description: Customer received the order and found that 6 items are missing. 

Case history: The customer has placed the order the order is including 14 items but he got only 8 items after checking with the warehouse they told us that 6 items were not shipped from there end . 

Customer's history: The customer has contacted regarding this complaint and is with us since 24/1/2021. 
Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 
Mayar