Subject: RE: C&C Delay - 9629121014
From: Akshay Berry <[email-masked]>
To: Editha Pilapil <[email-masked]>, Jainul Ameer Mohammed Hussain <[email-masked]>, Apoorv Joshi <[email-masked]>, Ops cpibnbattuta <[email-masked]>, Deepak Damodaran <[email-masked]>
Cc: Bsu Ibn <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohd Rafeeq <[email-masked]>
Date: Thu, 25 Mar 2021 14:43:52 +0000

Hi @Deepak Damodaran<mailto:[email-masked]>,

Please update.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Akshay Berry <[email-masked]>
Sent: Tuesday, March 16, 2021 5:12 PM
To: Editha Pilapil <[email-masked]>; Jainul Ameer Mohammed Hussain <[email-masked]>; Apoorv Joshi <[email-masked]>; Ops cpibnbattuta <[email-masked]>; Deepak Damodaran <[email-masked]>; Anand Nukala <[email-masked]>
Cc: Bsu Ibn <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohd Rafeeq <[email-masked]>
Subject: RE: C&C Delay - 9629121014

Hi @Deepak Damodaran<mailto:[email-masked]> @Anand Nukala<mailto:[email-masked]>,

Can you please check and update about this.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Editha Pilapil <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 15, 2021 7:26 PM
To: Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ops cpibnbattuta <[email-masked]<mailto:[email-masked]>>
Cc: Bsu Ibn <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohd Rafeeq <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Delay - 9629121014

Hi Jainul,

Good evening.

With regards to the mentioned order, store have not received the order.

I and Nawraj checked the Click & collect document from January 16 until today but the said order is not found in any dates.

Need to check from warehouse when they have sent and the acknowledgement paper from the store.

Because if any item is not received and mentioned on the paper, we raise the issue to the warehouse.

Regards,
Editha Eser

________________________________
From: Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 15, 2021 5:39 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Editha Pilapil <[email-masked]<mailto:[email-masked]>>; Ops cpibnbattuta <[email-masked]<mailto:[email-masked]>>
Cc: Bsu Ibn <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohd Rafeeq <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 9629121014

Hi @Editha<mailto:[email-masked]> / Nawraj

Please update the order status and order physically available status asap..

Best Regards!

M.Hussain

Operation Executive - Centrepoint

M : +971 561 997 151

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 15, 2021 4:59 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>
Cc: Bsu Ibn <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohd Rafeeq <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 9629121014

Hi @Jainul Ameer Mohammed Hussain<mailto:[email-masked]>,

Please check and assist for the subject order. We are not getting any revert from the team.

Babyshop21248

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 13, 2021 5:32 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Bsu Ibn <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Delay - 9629121014

External email sender, please take precaution.

Hi Imran,

Kindly advise if any update on the below.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "bsu ibn" <[email-masked]<mailto:[email-masked]>>, "bsu ibn" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 7, 2021 2:43:33 PM
Subject: RE: C&C Delay - 9629121014

Hi @Bsu Ibn<mailto:[email-masked]>,

Please provide update on this.

Regards,

Mohd. Imran

Customer Support WEB TEAM.

Landmark Tower, Dubai

+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 5, 2021 6:19 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bsu Ibn <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 9629121014

External email sender, please take precaution.

Hi Team,

Please assist in getting an update on the below case if the order is available at the store, if so, please contact the customer on priority and handover their order. The order was placed in Jan 2020 and the order status is still showing as ready to ship. The same has already been escalated to the store team multiple times but getting no update on the same.

Please look into this and assist. Thank you for your help!

Regards,

Apoorv

________________________________

From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 20, 2021 1:29:07 PM
Subject: LATE C&C-9629121014

Hi Team,

Problem Statement: Late Delivery C&C
Order Date : Jan 16, 2021
Order ID: 9629121014
Store Code: Babyshop2124
Tracking ID: 962912101499990001

Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.

Regards,

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C5444c164a1cd4ae70f1a08d8e87d1082%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514971189070087%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=p%2Bk%2FHngQrRoQcSN0IFroj%2B%2FEbus%2BoKOImX7nPD1ZNII%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com