Subject: RE: Late collection: Order ID: 2000903640 Tracking ID: 43839447374
From: Youssef Amr <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, jessie caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 24 Mar 2021 10:11:07 +0000

Dear Manish

This collection is arranged for tomorrow under reference C244715

Yours sincerely,
Youssef Amr Abdelaziz
Customer Service Executive
Aramex International – Cairo, Egypt
Tel 16996 - 33388466  - Fax +2037482990
aramex.com

From: Manish Kumar <[email-masked]>
Sent: Wednesday, March 24, 2021 10:35 AM
To: Youssef Amr <[email-masked]>
Cc: escalations dxbteam <[email-masked]>; jessie caparas <[email-masked]>; malik ismail <[email-masked]>; Mohd Imran <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Late collection: Order ID: 2000903640 Tracking ID: 43839447374

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Hi Youssef,

Kindly arrange the below collection on a priority as the customer is highly disappointed and he can be reached at +201091891957

Problem Statement: What is the issue (Late Collection) Courier Team

Case id - 2070039
Order Date: 1/30/2021
Order ID: 2000903640
Tracking ID: 43839447374
Collection reference: C244715

Assistance Required: Need Urgent Collection

Issue Description: The return request was recreated on 3/24/2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Manish