Subject: Re: refund not process 8216605669
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], tejinder singh <[email-masked]>, [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 23 Mar 2021 03:37:34 -0700 (MST)

Hi Team, 

Please check and update on the RMA 1000331732 as the status is REACHED_WAREHOUSE and the issue is pending since Dec 2020. 
Kindly note that the customer has confirmed that he returned the order. 

Please advise if we received the item 162640848 or not? 
If yes please process the refund to the customer. 

Regards 
Shakeeb 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, January 30, 2021 1:39:46 PM 
Subject: refund not process 

Hi Team, 

With reference to order no 8216605669 and RMA 1000331732 
the RMA created by system it show reached warehouse but the refund was no initiated. 

Kindly check and do the needful 
Regards, 
Ezzaldeen