Subject: FW: CP voucher / MOC
From: Mohamed Mahmoud <[email-masked]>
To: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Mon, 22 Mar 2021 12:21:24 +0000

Dear Team,

Kindly send that voucher on the Email below.

[email-masked]<mailto:[email-masked]>

Thanks
Ali

From: Perpetua Dmello <[email-masked]>
Sent: Monday, March 22, 2021 4:10 PM
To: Ron Thomas <[email-masked]>; Mohamed Mahmoud <[email-masked]>; Marita Dsouza <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Namrita Kanjani <[email-masked]>; Raveen Sethupathy <[email-masked]>
Subject: Re: CP voucher / MOC

Dear Centrepoint Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 661-O8DH-PBE8-WPTT-M|Start Date: 22.03.2021 00:00:00|End Date: 22.06.2021 23:59:00

Type: Serial Voucher|Concept: CENTREPOINT|Territory: KSA|Checkout Site: N/A

Value: 250 SAR|Minimum Threshold Value: 251 SAR|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A

Regards,
Perpetua D’Mello
Ecommerce Content Merchandiser
Web Team | Landmark Group

From: Ron Thomas <[email-masked]<mailto:[email-masked]>>
Date: Monday, March 22, 2021 at 1:42 PM
To: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>, Perpetua Dmello <[email-masked]<mailto:[email-masked]>>, Marita Dsouza <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Subject: Re: CP voucher / MOC

Fyi @Perpetua Dmello<mailto:[email-masked]> @Marita Dsouza<mailto:[email-masked]>

Regards,
Ron Thomas
Web Team | Landmark Group
T: +97145172134

From: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Date: Monday, March 22, 2021 at 1:41 PM
To: Ron Thomas <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Subject: RE: CP voucher / MOC

@Ron Thomas<mailto:[email-masked]>

As I mentioned that there is no order ID it’s a MOC store case Cst had a three voucher worth 250 SAR went to store to redeem it however the staff counter did three failed attempts and Cst loses the vouchers so Cst raised an MOC accordingly now we need to close the case.

Thanks
Ali

From: Ron Thomas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 22, 2021 1:14 PM
To: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Subject: Re: CP voucher / MOC

Hi Ali,

Kindly provide an Order ID for the below request.

Regards,
Ron Thomas
Web Team | Landmark Group
T: +97145172134

From: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Date: Monday, March 22, 2021 at 12:45 PM
To: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Jason Dsouza <[email-masked]<mailto:[email-masked]>>, Julius Rodrigues <[email-masked]<mailto:[email-masked]>>, Ron Thomas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Subject: CP voucher / MOC

Dear Team,

Kindly generate a new CP voucher for 250 SAR TH 251 SAR valid for three months due to MOC case related, no order number issued related to store.

[email-masked]<mailto:[email-masked]>

Thanks,
Ali

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