Subject: RE: call back request: order id - 9642928442, contact number +971556694454
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>
Date: Sun, 21 Mar 2021 08:53:39 +0000

@Akshay Berry<mailto:[email-masked]>

Kindly check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Sunday, March 21, 2021 11:17 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>
Subject: Re: call back request: order id - 9642928442, contact number +971556694454

External email sender, please take precaution.
Hi Team,

The customer is requesting for a call back on the contact number +971556694454 regarding the delay in his order.

There is no consignment created yet for his order id - 9642928442 which was placed on 3/17/2021.

We have already raised the child ticket 2278628 for the same. Kindly do the needful.

Thank you for your help.

Regards,
Manish

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 21, 2021 11:55:21 AM
Subject: call back

Dear Team,

Kindly note that the order has been placed on (Mar 17, 2021 ) and has not been shipped.

Kindly dispatch the order urgently

Order Number:  9642928442

the customer is frustrated and asking for call back kindly arrange a call back
Best Regards,
Ezzaldeen

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