Subject: Re: call back request: order id - 9642928442, contact number +971556694454
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: jessie caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>
Date: Sun, 21 Mar 2021 00:16:35 -0700 (MST)

Hi Team, 

The customer is requesting for a call back on the contact number +971556694454 regarding the delay in his order. 

There is no consignment created yet for his order id - 9642928442 which was placed on 3/17/2021. 

We have already raised the child ticket 2278628 for the same. Kindly do the needful. 

Thank you for your help. 

Regards, 
Manish 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, March 21, 2021 11:55:21 AM 
Subject: call back 

Dear Team, 
Kindly note that the order has been placed on (Mar 17, 2021 ) and has not been shipped. 
Kindly dispatch the order urgently 
Order Number: 9642928442 

the customer is frustrated and asking for call back kindly arrange a call back 
Best Regards, 
Ezzaldeen