Subject: RE: Refund issue: Order ID: 6214444732 Return Tracking ID: 46126763045
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 21 Mar 2021 05:58:54 +0000

@Akshay Berry<mailto:[email-masked]>

Please check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Sunday, March 21, 2021 7:04 AM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Refund issue: Order ID: 6214444732 Return Tracking ID: 46126763045

External email sender, please take precaution.
Hi Jessie,

As per the child ticket "We have Received Shipment From Courier At Ecom Return. Pending Due to tech issue."

Kindly assist us to get the return and refund processed.

Ticket id - 2134638
Child ticket: 2167007

Problem Statement: Refund Not Processed
Order Date :Aug 7, 2020
Order ID: 6214444732
Return Tracking ID: 46126763045

Refund amount: SAR 60.00

Assistance Required: Need refund for customer.

Issue Description: items have been delivered to warehouse on 22 Aug 2020 but till now refund has not processed kindly check and do the needful.

Regards
Manish
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