Subject: RE: Transfer from My credit to KNET 8238824089
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, MOHAMMED FAHIM <[email-masked]>
Date: Sat, 20 Mar 2021 10:24:41 +0000

@Seeta Seeta<mailto:[email-masked]>

Please go ahead.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Saturday, March 20, 2021 2:24 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; MOHAMMED FAHIM <[email-masked]>
Subject: Re: Transfer from My credit to KNET 8238824089

External email sender, please take precaution.
Hi Team,

Please provide us the approval for the mentioned case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "MOHAMMED FAHIM" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 20 March, 2021 13:26:23
Subject: Transfer from My credit to KNET 8238824089

​Hi team,

Problem Statement:  Transfer from My credit to KNET

Order ID: 8238824089
Refund amount: KWD 5.8905

Assistance Required: Approval for transfer

Issue Description: As per the customer, he returned an item as it was delivered incomplete and the refund was supposed to revert to his Knet account but refunded in My credit. Now customer want the refund amount in Knet and insisting on this. Kindly give an approval for that.

Best Regards,
Fahim

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