Subject: Re: Late collection: Order ID: 9638472393 Tracking ID: RP022821002013
From: Apoorv Joshi <[email-masked]>
To: vaibhav ohri <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>, anwar panery <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 19 Mar 2021 08:15:50 -0700 (MST)

Dear Vaibhav, 

The items are still not collected from the customer, kindly advise the exact reason as to why the collection is not getting done so that we can get in touch with the customer and get this arranged accordingly. 

Thank you for your help! 

Regards, 
Apoorv 

From: "vaibhav ohri" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "Ashish Karini" <[email-masked]>, "anwar panery" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, March 16, 2021 7:19:21 PM 
Subject: RE: Late collection: Order ID: 9638472393 Tracking ID: RP022821002013 

Dear Manish 

The collection has been arranged for done. 

Regards 

Vaibhav ohri 

From: Manish Kumar <[email-masked]> 
Sent: Monday, March 15, 2021 12:49 PM 
To: Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]>; Anwar P. Panery <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Late collection: Order ID: 9638472393 Tracking ID: RP022821002013 

External email sender, please take precaution. 

Hi Team, 

The customer can be reached at +971554240289, kindly do the needful. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Order Date: 2/27/2021 

Case id - 2202532 

Order ID: 9638472393 

Tracking ID: RP022821002013 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 2/28/2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Manish 
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