Subject: Refund Not Processed 6272880018
From: MOHAMMED FAHIM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 18 Mar 2021 22:20:53 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date: Feb 11, 2021 

Order ID: 6272880018 

Assistance Required: Refund ASAP 

Issue Description: Customer is claiming that he return 2 items: 

(1) 162319868 - - Stripe Detail Shorts with Pockets and Button Closure 
(2) 162456324 - - All Over Print Top with Ruffle Detail and Short Sleeves 

on 18/2/2021 but did not get refund. As we can check there is no record in hybris of any return. please find the attached return slip shared by customer. 
I have escalated the issue to the store but did not get any response. Kindly do the needful. 

Regards, 
Fahim