Subject: Re: Late collection: Order ID: 6271559990 Tracking ID: 46415571720
From: Apoorv Joshi <[email-masked]>
To: AbdulrahmanMoha <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Krizette Masangkay <[email-masked]>
Date: Thu, 18 Mar 2021 06:32:53 -0700 (MST)

Hi Abdul, 

Can you please check and advise regarding the below as to why the collection is not getting done. Full address and contact number of the customer is shared below as shared by the customer and yet the collection is not getting done. 

Please rearrange this on priority and ensure the items are collected from the customer. The details shared are correct. 

@Jessie: Kindly assist 

Thank you for your help! 

Regards, 
Apoorv 

From: "AbdulrahmanMoha" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, March 15, 2021 11:37:06 AM 
Subject: RE: Late collection: Order ID: 6271559990 Tracking ID: 46415571720 

Dear, 

Informed our team to arrange collection. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Manish Kumar <[email-masked]> 
Sent: Sunday, March 14, 2021 6:43 PM 
To: Abdulrahman Mohamad (SA) <[email-masked]>; Imran Masih <[email-masked]>; Ahmad Alawneh <[email-masked]>; Sanad Zawaneh <[email-masked]>; Krizette Masangkay <[email-masked]> 
Cc: escalations dxbteam <[email-masked]>; jessie caparas <[email-masked]>; Mohd Imran <[email-masked]>; malik ismail <[email-masked]>; Akshay Berry <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Late collection: Order ID: 6271559990 Tracking ID: 46415571720 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

Please find the below address and the contact number and arrange the collection on a priority. 

Mobile Number - 966570946679 

Address: 

Opposite to King Abdullah park 

Near Nesto Hypermaket 3492 

Ashja As Salmi 

As Sahrawi Street 

Al Malaz 

Riyadh 12836-6860 

Problem Statement: What is the issue (Late Collection) Courier Team 

Ticket id - 2100645 

Order Date: 2/7/2021 

Order ID: 6271559990 

Tracking ID: 46415571720 

Collection reference: C11AD2C 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was recreated on 3/11/2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Manish