Subject: WWD Damaged - 9638544010
From: Apoorv Joshi <[email-masked]>
To: Babyshop Home Delivery <[email-masked]>
Cc: sachin maheshwari <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 18 Mar 2021 01:38:22 -0700 (MST)

Hi Team, 

With reference to the order number: 9638544010 
Item: 162831367 - - Disney Cars Print 3-Piece Table and Chairs Set 

Customer emailed us informing that he received the item on Mar 02, 2021 but the item which they received is damaged, customer also provided us the picture of damaged item. Please check the attached. Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer. 

The same was forwarded earlier on March 6, 2021 along with the images but received no further updates. Please look into this on priority and advise. 

Thank you for your help! 

Regards, 
Apoorv