Subject: Partial Cancellation - 6268593413
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Thu, 18 Mar 2021 01:08:47 -0700 (MST)

Hi Team, 

Please assist to cancel the following items: 
155705372_LS_MX , 
159560438_LS_MX 

Items were not sent under consignment and partial cancellation is getting failed. 

Thank you for your help! 

Regards, 
Apoorv 

From: "ARUNJAY RAJ" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 4 February, 2021 20:52:44 
Subject: Regarding order cancellation and refund/​ 2054262 /6268593413/ [email-masked] 

Hi Team, 

Problem Statement: Customer received only 2 items in order, and looking for remaining items 

Order Date : Jan 29, 2021 
Order ID: 6268593413 
Tracking ID: FP0131211000723 

Issue Description: customer placed order for 4 items and received only two items, while processing for partial cancellation, process getting failed, 
​ 
Kindly check and do the needful, Thanks for the help 
Regards, 
Arunjay