Subject: New Reply Received - Conversation with hazem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 14:27:56 +0000

Hi Shakeeb Arsalan,  The customer has responded to the ticket.  Conversation with hazem  Ticket comment <div>
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Hi,</div>
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Joie playard item just received now! I dont what to do? Shall i return it to the store or easier to keep it and cancel the refund of AED 335/-</div>
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Pls advise!</div>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, March 17, 2021 10:59:54 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2257701] - Conversation with hazem
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<div dir="ltr">Hi Hazem,<br>
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Thank you for shopping with us,<br>
<br>
We appreciate your patience and understanding.<br>
<br>
Regarding the order 9642415650 we would like to inform you the amount AED 335.00 was refunded against the item (162079085 - - Joie Playard Travel Cot).<br>
And regarding the other item (154563096 - - Kit for Kids Travel Cot Mattress) we would suggest you to return the item at the store in case you are travelling.<br>
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Or else we can creat an online return request on your behalf, However it might take 7/10 business days to arrange the collection by our team.<br>
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​Feel free to reach out to us for any further assistance.<br>
<br>
Your Friends<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2257701