Subject: RE: Refund not processed// 6261746479
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Algaili Ahmed <[email-masked]>
Date: Wed, 17 Mar 2021 13:54:40 +0000

@Seeta Seeta<mailto:[email-masked]>

Raised to tech INC1004983

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, March 17, 2021 3:58 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Algaili Ahmed <[email-masked]>
Subject: Re: Refund not processed// 6261746479

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 17 March, 2021 13:56:31
Subject: Refund not processed// 6261746479

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Jan 7, 2021

Order ID: 6261746479

Return Tracking ID: RP0112210002550

Assistance Required: To process the refund.

Issue Description: The returned items are RVP Delivered on 14 Jan 2021 but the status in the Hybris is still showing REACHED_WAREHOUSE.

Child ticket with No# 2035513 has been created but no action has been done.

Please check under RMA# 1000432313, assist us to process the refund and close the issue on priority.

Regards,
Algaily

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com