Subject: RE: Missing item 9642415650 (POD)
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Vaibhav Ohri <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>, "Anwar P. Panery" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Fatma Maher <[email-masked]>, Akshay Berry <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 17 Mar 2021 06:27:18 +0000

Hi @Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]>

A kind reminder on the below if you can share the POD please.

Customer is threatening to raise the case to MOC.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, March 16, 2021 8:34 PM
To: Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]>; Anwar P. Panery <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Fatma Maher <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Missing item 9642415650 (POD)

External email sender, please take precaution.
Hi Team,

Issue statement:  Missing item (POD)
Order Date:  Mar 15, 2021
Order ID: 9642415650
Missing Item ID: 162079085 - - Joie Playard Travel Cot
Tracking ID: FP031621000069

Please note that as per the AWB mentioned above that 2 items have been delivered, However the customer is confirming that he got only one item which is (154563096 - - Kit for Kids Travel Cot Mattress) and the item mentioned above has not been received by the custome.

Please advise if the item 162079085 - - Joie Playard Travel Cot has been delivered to the customer or not ?
and Kindly provide POD.

Regards
Shakeeb
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com