Subject: Missing item 9642415650 (POD)
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Fatma Maher <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 16 Mar 2021 09:33:41 -0700 (MST)

Hi Team, 

Issue statement: Missing item (POD) 
Order Date: Mar 15, 2021 
Order ID: 9642415650 
Missing Item ID: 162079085 - - Joie Playard Travel Cot 
Tracking ID: FP031621000069 

Please note that as per the AWB mentioned above that 2 items have been delivered, However the customer is confirming that he got only one item which is (154563096 - - Kit for Kids Travel Cot Mattress) and the item mentioned above has not been received by the custome. 

Please advise if the item 162079085 - - Joie Playard Travel Cot has been delivered to the customer or not ? 
and Kindly provide POD. 

Regards 
Shakeeb