Subject: Customer demand direct call 6280319797
From: "MBS Abdo. Al Kmali" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 15 Mar 2021 23:20:45 -0700 (MST)

Hi Team, 

Problem Statement: Store staff complaint 

Order Date: Mar 5, 2021 
Order ID: 6280319797 
Tracking ID: 628031979722999991 
Ticket ID: 2224033 

Assistance Required: Costumer demand direct call and apology 

Issue Description: the customer complains about hybrid Indian nationality customer in KSA. He got insulted and was threatening by store employee. 
He demanded directed call from our side to investigate and apology for the staff's mistreatment. 

Kindly contact the customer by his shared personal Number (0531111548). 

Thank you for your help 

Regards, 
Mbs