Subject: RE: Collection Delay - 2000980576
From: Youssef Amr <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Hadeer Ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fatma Maher <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 15 Mar 2021 15:35:02 +0000

Dear Apoorv

The below collection is already arranged again for tomorrow under reference C15EA5C

Sorry for any unreasonable delay

Yours sincerely,
Youssef Amr Abdelaziz
Customer Service Executive
Aramex International – Cairo, Egypt
Tel 16996 - 33388466  - Fax +2037482990
aramex.com

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, March 14, 2021 3:16 PM
To: Youssef Amr <[email-masked]>
Cc: escalations dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Hadeer Ahmed <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fatma Maher <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Collection Delay - 2000980576
Importance: High

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

AWB: 43838433715;C1469A4

Please contact the customer by tomorrow max. on +201005291053  and arrange collection with them. Customer is trying to return the items since Feb 2021 however, the collection is getting cancelled every time.

Please ensure the needful is done on priority.

Thank you for your help!

Regards,
Apoorv