Subject: Re: Collection Delay - 2000980576
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: YoussefAm <[email-masked]>, Seeta Seeta <[email-masked]>, hadeer <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fatma Maher <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Mon, 15 Mar 2021 05:15:24 -0700 (MST)

Hi Team, 

Please assist to get the collection arranged on the below case, no response from aramex. Customer is complaining that the contact number is correct but no one is contacting her to arrange the collection since Feb 2021. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "YoussefAm" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "hadeer" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fatma Maher" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, March 14, 2021 6:45:42 PM 
Subject: Collection Delay - 2000980576 

Hi Team, 

AWB: 43838433715;C1469A4 

Please contact the customer by tomorrow max. on +201005291053 and arrange collection with them. Customer is trying to return the items since Feb 2021 however, the collection is getting cancelled every time. 

Please ensure the needful is done on priority. 

Thank you for your help! 

Regards, 
Apoorv