Subject: Re: Late Collection: Case id - 2046373 Order ID: 1- 9626877071 2-9622568177 Return Tracking ID:1- RP011921001550 2-RP010621001371
From: Manish Kumar <[email-masked]>
To: Dipesh Regmi <[email-masked]>
Cc: jessie caparas <[email-masked]>, Akshay Berry <[email-masked]>, Vaibhav Ohri <[email-masked]>, Ashish Karini <[email-masked]>, anwar panery <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 14 Mar 2021 01:10:04 -0700 (MST)

Hi Dipesh, 

Please find the below address and the contact number as shared by the customer and do the needful as he is still waiting for the collection. 

The collection has already been marked to reattempt: Order ID: 1- 9626877071 2-9622568177 Return Tracking ID:1- RP011921001550 2-RP010621001371 

Home address: flat 306,19 Building ( Al mattar building) , Doha road, Al Qusais 1 ( next to Al Noor mosque & Supermarket) Dubai. Nearest metro Al Nahda. 
Mobile: 0527490434 or 0501350851. 

Thank you for your help. 

Regards, 
Manish 

From: "Dipesh Regmi" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "jessie caparas" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Cc: "Vaibhav Ohri" <[email-masked]>, "Ashish Karini" <[email-masked]>, "anwar panery" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, February 25, 2021 7:16:37 PM 
Subject: RE: Late Collection: Case id - 2046373 Order ID: 1- 9626877071 2-9622568177 Return Tracking ID:1- FC010721000033 2-RP010621001371 

Hi Jessie/Akshay, 

As this RVP was attempted multiple times and was failed due to wrong phone number update. RVP is cancelled in system and requesting to reassign RVP so that we will collect from customer end. 

Return Tracking ID:1- RP011921001550 2-RP010621001371 

Best Regards, 

Dipesh Regmi 

+971-526246726 

From: Manish Kumar <[email-masked]> 
Sent: Thursday, February 25, 2021 3:44 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]>; Anwar P. Panery <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late Collection: Case id - 2046373 Order ID: 1- 9626877071 2-9622568177 Return Tracking ID:1- FC010721000033 2-RP010621001371 

External email sender, please take precaution. 

Hi Jessie, 

Kindly assist us to get an update on the below collection as the customer is still chasing us for the same. 

Thank you for your help. 

Regards, 

Manish 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Vaibhav Ohri" < [ mailto:[email-masked] | [email-masked] ] >, "Dipesh Regmi" < [ mailto:[email-masked] | [email-masked] ] >, "Ashish Karini" < [ mailto:[email-masked] | [email-masked] ] >, "anwar panery" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "jessie caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 14, 2021 3:45:12 PM 
Subject: Re: Late Collection: Case id - 2046373 Order ID: 1- 9626877071 2-9622568177 Return Tracking ID:1- FC010721000033 2-RP010621001371 

Hi Team, 

Kindly arrange the below collection as the customer is still chasing us for the same. 

The customer can be reached on contact number 0527490434 

Order ID: 1- 9626877071 2-9622568177 

Return Tracking ID:1- RP011921001550 2-RP010621001371 

Thank you for your help! 

Regards, 

Apoorv 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 14 February, 2021 15:23:38 
Subject: Late Collection: Case id - 2046373 Order ID: 1- 9626877071 2-9622568177 Return Tracking ID:1- FC010721000033 2-RP010621001371 

Hi Team, 

Address: Al Qusais1, Doha Road, Mohammed Al Mattar building,flat 306 next to Al Noor Mosque Al Qusais. 

Mobile Number: 0527490434 

Problem Statement: Late Collection 

Order Date :1-Jan 6, 2021 2-Dec 16, 2020 

Case id - 2046373 

Order ID: 1- 9626877071 2-9622568177 

Return Tracking ID:1- RP011921001550 2-RP010621001371 

Assistance Required: Need urgent Collection 

Issue Description: Customer raised a return request on 1/6/21 and the other one on 1/19/21 and the collection is pending since then. Kindly arrange the collection asap. 

Regards, 

Manish 

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