Subject: Re: Order Status Updation - 9640531151
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Mar 2021 17:54:09 +0000

Dear Vishwajeet,     Please confirm if we can proceed with the status update of the shared order number.           You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/301ac5afa0da5692bb2f8232d650acc5a65b11244aaff67a4bfa524e96774753 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Ayushi Singh, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Sat, 13 Mar at 10:23 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Greeting from FarEye! We have received your concern regarding the order status update. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same.  

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/301ac5afa0da5692bb2f8232d650acc5a65b11244aaff67a4bfa524e96774753 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
  Ayushi Singh, Technical Engineer
 
  FarEye- Enabling Digital Logistics

  Call: +91 7065956595  

  

 

  

  

                           
                            On
                            Sat, 13 Mar at 10:06 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:

 Hi Team, 
   
 Order Number: 9640531151 
 AWB: 1000010189684 
   
 Please update the status of the order to delivered. Customer has confirmed receiving this order, as well as the same is reflecting on Emirates post but on hybris the status is still showing shipped. Please find attached Time stamp for the same. 
   
 @Vishwajeet: Please approve. 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv 

 
 
From: "ARUNJAY RAJ" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Sent: Saturday, March 13, 2021 12:13:27 AM Subject: Regarding order status update /[email-masked]/ 9640531151 / 2232670 

 
 Hi Team, 
   Problem Statement: Order status not updated 
  Order Date : Mar 7, 2021 
 Order ID: 9640531151 
  Tracking number ; 1000010189684 
  Assistance Required: Order status needs to be updated as collected by customer 
   
 Issue Description: Customer stated that order is received by him but order status is not updated customer needs to return the item. 
   
  Kindly check and do the needful, Thanks for the help 

 Regards, 
 Arunjay