Subject: Re: Refund Not Processed #6272340950
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, MAZIM IBRAHIM <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 11 Mar 2021 02:59:09 -0700 (MST)

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "MAZIM IBRAHIM" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, 11 March, 2021 11:04:35 
Subject: Refund Not Processed #6272340950 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 10-Feb-2021 
Order ID: 6272340950 
Return Tracking ID: CRDSAL0176530721 
Assistance Required: Need refund for customer. 
Issue Description: as per tracking website the order has been returned to shipper on 15/02/2021 and till now the status on hybris is in transit and we can not see any refund or RMA for the order as it not delivered to customer. 
Kindly process the refund asap . 

#Attached WH response 

Regards, 
Mazin Bassi