Subject: RE: Late Shipping // 6240403633 // 1705170
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 10 Mar 2021 13:56:34 +0000

@Akshay Berry<mailto:[email-masked]>

Kindly check.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, March 10, 2021 5:36 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Late Shipping // 6240403633 // 1705170

External email sender, please take precaution.
+Manish

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 10, 2021 7:05:25 PM
Subject: Re: Late Shipping // 6240403633 // 1705170

Hi Team,

Please assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Srishty Lsm" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 18, 2020 3:50:46 PM
Subject: Re: Late Shipping // 6240403633 // 1705170

Hi Team,

Order Created:Nov 9, 2020
Order 6240403633
Not shipped items to be cancelled:  162386324  & 162386327  & 161828611 & 162572270

Please assist in getting the items mentioned above cancelled as there is no shipping since 9th of Nov and the customer is chasing us constantly.

Regards
shakeeb

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 22, 2020 1:33:07 PM
Subject: Late Shipping // 6240403633 // 1705170

Hi Team,

Problem Statement: Late Shipping

Order Date : Nov 9, 2020

Order ID: 6240403633
Tracking ID: NA
Assistance Required: Need Urgent Delivery

Child Ticket: 1710216 has been raised

Issue Description: Customer placed order on Nov 9, 2020 and till now he/she has not received the order. As per the hybris the order status is in progress.

Customer is chasing us for his/her order so we request you to expedite the delivery date.

Regards,
Nitesh

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