Subject: Undelivered Mail Returned to Sender
From: [email-masked] (Mail Delivery System)
To: [email-masked]
Date: Wed, 10 Mar 2021 05:19:19 -0700 (MST)

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Subject: Re: Refund Order ID:2000465931, 2000444999
From: Shakeeb Arsalan <[email-masked]>
To: Faraz Lohani <[email-masked]>, escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Alinaqi Bhavnagri <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Yahya <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 10 Mar 2021 05:19:16 -0700 (MST)

Hi Team, 

Please update on this issue. 
The case is pending since 2 months. 

Regards 
Shakeeb 

From: "Faraz Lohani" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Alinaqi Bhavnagri" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Yahya" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Sent: Monday, February 8, 2021 7:10:48 PM 
Subject: RE: Refund Order ID:2000465931, 2000444999 

Hi [ mailto:[email-masked] | 
@Alinaqi Bhavnagri ] , 

Please assist in the below matter as it is pending since long. 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[email-masked] 

From: Apoorv Joshi <[email-masked]> 
Sent: Monday, February 1, 2021 6:29 PM 
To: Alinaqi Bhavnagri <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Yahya <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: Re: Refund Order ID:2000465931, 2000444999 

External email sender, please take precaution. 

Hi Alinaqi, 

Kindly assist us to get the bank transfer processed for the Hybris ticket id - 00091005 and 00091006 

Order ID:2000465931, 2000444999 

Thank you for your help. 

Regards, 

Apoorv 

From: "Yahya" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 26 January, 2021 12:39:20 
Subject: Refund Order ID:2000465931, 2000444999 

Hi Team, 

Please Initiate the refund for the below orders numbers as we informed that the bank details of the customer has been updated . 

Problem Statement:the refund has been done but its not appear on the customer's credit for 2 orders 

Order Date :Nov 11, 2020 

Order ID:2000465931, 2000444999 

Tracking ID:43823507641,43822901754 

Amount: (EGP218.40+256+576) 

Assistance Required:Need an urgent refund 

Regards, 

CS Team Yahya Ahmed Mohammed Ali Al- Dhurafi 

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