Subject: Undelivered Mail Returned to Sender
From: [email-masked] (Mail Delivery System)
To: [email-masked]
Date: Sun, 7 Mar 2021 01:04:47 -0700 (MST)

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<[email-masked]>: lsmindia.com

Subject: RRN request 6230906911
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, AHMED ISMAT <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sun, 7 Mar 2021 01:04:43 -0700 (MST)

Hi Team. 

Please note that the refund SAR 36 for the returned item 161997305 has been processed manually by payfort. 
the customer is claiming that he did not receive the amount. 

Please provide the RRN to share with the customer if the amount has been processed. 

Regards 
Shakeeb 

From: "Samer Salmeh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, October 22, 2020 9:10:01 PM 
Subject: Refund 

Hi Team, 

Order Date :Oct 7, 2020 
Order ID: 6230906911 
RMA: 1000061388 
Ticket ID: 1608189 

Issue Description: we have escalated to KSA warehouse for refund process, then the warehouse replay "Escalated to the concern team to process the refund. 
Do not send any more follow up on this ticket". 

Kindly check it and advise. 

Regards,