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Date: Sun, 7 Mar 2021 00:33:29 -0700 (MST)

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Subject: Re: request for RRN 6245686131
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Akshay Berry <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sun, 7 Mar 2021 00:33:27 -0700 (MST)

Any updated 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ezzaldeen Mahyoub" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Monday, February 8, 2021 6:02:29 PM 
Subject: Re: request for RRN 6245686131 

Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, February 7, 2021 1:58:00 PM 
Subject: request for RRN 

Hi Team, 

Problem Statement: Refund complaint. 
Order Date : Nov 22, 2020 
Order ID: 6245686131 
RMA: 1000222654 
RMA: 1000222658 
Assistance Required: please provide the customer with ( RRN). 
the customer confirmed that the amount not refunded for both RMAs mentioned above. 

Issue Description: Refund complaint. 
Regards, 
Ezzaldeen