Subject: Re: Need RRN #6243585532
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, SAEEDURRAHMAN CHOUDHARY <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 6 Mar 2021 22:13:11 -0700 (MST)

Hi Malik, 

Please provide us the RRN for the mentioned order. 

Thanks & Regards, 
Seeta Kunwar 

From: "SAEEDURRAHMAN CHOUDHARY" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, 7 March, 2021 09:59:54 
Subject: Need RRN #6243585532 

Hi Team, 
Problem Statement: Need RRN 

Order Date: ​Nov 18, 2020 
Order ID: 6243585532 
RMA: 1000276949 
Amount : 88.4 SAR 
Transaction ID : ​169999990031741194 

Issue Description: With reference to the above mentioned order ID, the refund has been done successfully from our end but the customer is reporting that he did not get the refund till now and he shared his bank statement. You can find the bank statement attached. 

Please check and advise. 

Thank you for your help 

Regards, 
Saeedurrahman